We are living in very strange times. Recently, we went from a respected member of the G7 to a Banana Republic and then, within days, started the long journey back, all in the space of a few weeks.
How do you avoid the noise, and Focus on what is critical to you and your businesses survival?
We are still grappling with the effects of Covid, and we now face supply chain problems and roaring inflation particularly with energy costs
Join our heavily-subsidised six-month programme to get help and support with dealing with the Perfect Storm you are facing
Earlier this year, I surveyed my clients’ top three issues in 2022 and Recruitment, Retention and Hybrid Working were the biggest challenges, so I chose these subjects for my May Growth & Profit Club Workshop
I recently had a coaching session with a client on the topic of discounting – it applies to most businesses so I thought you might benefit from an anonymised recap.
We are conditioned to believe that clever successful people multitask. But research show that it takes twenty-five minutes to recover from an interruption. It also shows us that Multitasking slows you down.
A big thank you to those of you who completed our survey, last month, of the key business issues you are facing in 2022.
We grappled with all sorts of issues last year but what will be your defining issues of 2022?
Job mapping is very different from process mapping because it concentrates on what your customer is trying to achieve, not what they are currently doing.
We are expecting to go back to normal, but do we really want our old lives back?
When I ask business people if they ask for referrals the answer is usually YES. When I dig deeper, I discover that, being British, people usually mumble something about referrals at the end of a meeting when the customer is ready to pick up their things and go – There is a better way
Quote for the Day “Mental Wellbeing needs a great deal of attention. It’s the final taboo and it needs to be faced and dealt with”
